To help us provide you with the best experience possible when dealing with TIC, please complete the Customer Satisfaction Survey by Clicking Customer Satisfaction Survey
'Hi Mark,
I would like to thank you and your staff for the professional and helpful service I received whilst pursuing insurance for 'buy to let' and life insurance.
I look forward to dealing with T.I.C. (UK) Ltd again in the future'.
James H: March 2012
***
'I have been a client of Mark True for the best part of 30 years and have always been satisfied with his work.
He has always been extremely helpful and nothing is too much trouble'.
Hilary J: March 2012
***
'Friendly staff, all have a thorough knowledge of their jobs and give good advice on products.
Highly recommended'.
Helen C: February 2012
***
'I have always been satisfied with the services I have received from T.I.C. redmans'.
Helen W: February 2012
***
'Dawn at T.I.C. (UK) Limited was extremely patient and very helpful in dealing with our home insurance.
I would have no hesitation in recommending TIC if you are looking for insurance'.
Alan M: January 2012
***
'I recently had a rather clumsy accident in my kitchen when a casserole dish lid decided to take on the glass door of the main oven! The casserole dish lid won the battle and proceeded to smash my oven door into approximately 5,023 pieces!
I contacted Mark to explain my predicament and firstly explained that the accident was covered which was a relief I had already priced up parts and labour. Mark explained the claims procedure which was as simple as emailing the claim form and estimate to their Knott End office and they would sort the rest.
I sent my email on a Monday and to my amazement I had a cheque in the post on the Thursday, fantastic service!
If you want a comprehensive policy which is competitively priced and is also backed up with unrivalled after sale service that you won’t get from the Internet, then I would highly recommend Mark True and his team at TIC UK Limited'.
Paul R: January 2012
***
'Having asked TIC for a quote for Buildings and Contents Insurance for my home on the morning of 4th January I received a phone call that afternoon to discuss the details.
Ten minutes later I received a call back with an offer of cover which was unbelievably favourable.
The lady I spoke to explained all the levels of cover in detail, and I was amazed that so many items I had to cover separately before were now included as standard in this policy.
I am pleased to say I accepted their offer and cover started immediately that afternoon.
I have experienced an excellent service at a very favourable price. It is a pleasure doing business with TIC'
Denise O: January 2012
***
The Insurance Centre
8 China Street
Lancaster
LA1 1EX
Tel: 0845 88 22 806
Fax: 01524 847211
The Insurance Centre
14 Lancaster Road
Knott End on Sea
Poulton le Fylde
FY6 0AR
Tel: 0845 88 22 803
Fax: 01253 812529